100 Power Hot

About 100 Power Hot

A recent study revealed that VIP account managers in the online gambling industry predominantly depend on spreadsheets and manual decision-making tools rather than specialised automation or AI systems. 

This reliance places many high-value players at risk of “silent churn”, where VIP players become inactive without warning, posing a significant challenge for operators.

The report, titled The State of VIP Operations, was compiled by The Playa in collaboration with Gaming Operations Academy and WarriorLab.

About 100 Power Hot

VGW’s $100,000 contribution to Tuberville brings its total campaign contributions in Alabama this year to more than $351,000. The bulk of the funds—$170,000—went to North Alabama PAC, a political action committee managed by operative Steve Ruby.

Ruby is being funded by numerous gaming entities that want to see Alabama legalize gambling and sports betting. His donor list, along with VGW, includes DraftKings, FanDuel, BetMGM, and the Poarch Band of Creek Indians.

VGW gave $20,000 to state Sen. Andrew Jones (R-District 10) and $15,000 to Senate President Pro Tempore Garlan Gudger (R-District 4). State Sens. Donnie Chesteen (R-District 29) and Will Barfoot (R-District 25), along with Republican candidate John Roberts, who is running in the second district, each received $10,000 from VGW.

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“In my dream, it would be two- or three-person teams,” he says.

Developers can also move between rapid-response and longer-term projects depending on their interests and where they can contribute most effectively.

But more capacity does not mean Cubeia has eliminated bottlenecks. With AI agents producing several streams of work in parallel, the company is still trying to find the right balance of how much work an individual can manage and review.